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call queues
asked in Users
All Call Queue members available but they are not receiving calls -RC Phone AppWe have a small work from home call queue group (4 members). All members are using the RC phone app on their PC. All mem...
2
Apr 19, 2022 at 1:35pm
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0
Answers
asked in Users
Can't answer incoming calls on iPhone/Android appsWe're having a problem where iPhone and Android apps cannot answer calls. Our three users are part of the same call...
1
Apr 13, 2022 at 9:41am
1 likes
0
Answers
asked in Users
Logoff Button on Hotdesk phones to change presenceWe require a change to the logoff button on the hotdesk phones to change the presence of the agent. Currently, the logof...
1
Apr 11, 2022 at 1:47pm
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0
Answers
asked in Users
Can I limit the number of incoming calls at 1 time???We are a small business, but our phones are constantly ringing. Is there a way that we can limit how many calls come in ...
0
Mar 31, 2022 at 8:13am
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2
Answers
asked in Developers
Cannot answer calls from a Queue with the API endpointHi community.We're currently creating an App that allows the user to login into ring central using the Authorization...
0
Mar 30, 2022 at 10:13am
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1
Answer
asked in Users
Call Queues - RotatingThe description for Call Queues - Rotating - Is to ring available members one at a time based on who has been idle the ...
0
Mar 28, 2022 at 7:40am
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1
Answer
asked in Developers
How do you find the original outbound phone number for transferred call?I get the call for a user using Sandbox app by following API call:var usersCalls= await restClient.Restapi().Account().E...
1
Mar 21, 2022 at 2:03pm
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1
Answer
asked in Users
Ring Queue OrderWe would like to have our desktop phones ring before our cell/computer. It appears that the functionality is built in fo...
0
Mar 16, 2022 at 8:16am
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1
Answer
asked in Developers
Toggle Call queue availabilityIs there a way to toggle the call queue availability of a user without having to log into the Ring Central app as an adm...
0
Mar 11, 2022 at 7:31am
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1
Answer
asked in Developers
Call Queue Members - Bulk Assign does not take effect immediatelyI'm using the Telephony Forward Call API to forward a call to an extension (in this case, a call queue). We want to ...
0
Feb 11, 2022 at 10:24am
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1
Answer
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